Date Version
 
12/16/2013

Release 2.8.5 is a minor release that went live on Monday December 16, 2013. It addresses the following new requirements, enhancements and fixes here.
 
7/15/2013

Release 2.8.4 is a minor release that went live on Monday July 15, 2013.It addresses the following new requirements, enhancements and fixes here.
 
3/4/2013

Release 2.8.3 is a major release that went live on Monday March 4, 2013. It addresses the following new requirements, enhancements and fixes here.
 
12/17/2012

Release 2.8.2 is a major release that went live on Monday December 17, 2012. It addresses the following new requirements, enhancements and fixes here.
 
7/2/2012

Release 2.8.1 is a major release that went live on Monday July 2, 2012. It addresses the following new requirements, enhancements and fixes here.
 
3/26/2012

Release 2.8 is a major release that went live on Monday March 26, 2012. It includes application reporting enhancements and fixes as listed here.
 
10/16/2011

Release 2.7.4 is a major release that went live on Sunday October 16, 2011. It includes application enhancements and fixes as listed here.
 
7/14/2011

Release 2.7.3.1 is a minor release that went live on Monday July 14, 2011. It includes core fixes as listed here.
 
6/6/2011

Release 2.7.3 is a minor release that goes live on Monday June 6, 2011. It includes core application enhancements and fixes as listed here.
 
3/24/2011

Release 2.7.2 is a minor release of Montgomery County’s CRM System. It went live on Thursday March 24, 2011 at 7:00 AM to fix the following defect.
 
3/21/2011

Release 2.7.1 is a minor release of Montgomery County’s CRM System. It went live on Monday March 21, 2011 at 7:00 AM in support of the following new requirements and enhancements.
 
 
2/14/2011

Release 2.7 is a major release of Montgomery County’s CRM system. It goes live on Monday February 14, 2011 at 7:00 AM in support of the following new requirements and enhancements.
 
10/26/2010

Minor release adding a dashboard view to allow County Stat users to view weekly, monthly, and quarterly performance reports for the CSC and departments by zip code, council district, and solution used.
 
 
10/13/2010

Minor release fixing an issue with Knowledge Base Articles displayed on the Web Portal.
 
 
09/26/2010

Major release including the new DOT Highway Services enhancement and several fixes to the core application and web portal.
 
 
08/27/2010

Minor release including several fixes to the core application and web portal as well as some enhancements to address new requirements.
 
05/17/2010

Major release including: Addition of External System ID, Insufficient Information Closure Email, Service Request Auto Save, Predefined Query Administration, Call Center QA Reporting..
 
04/12/2010

Release includes many functional and Graphical User Interface enhancements.