Press Releases - Department of Transportation

Montgomery County Department of Transportation (MCDOT) is adding a service area for Flex, Ride On’s on-demand shared shuttle service. Flex zone 918, which will begin service on Monday, Feb. 2, provides peak-period, book-and-go, transit service to the Ednor, Sandy Spring, Norwood, and Cloverly communities, as well as New Hampshire Avenue between Maryland Route 108 and the White Oak Transit Center. The Flex zone includes connections to the wider transit network, including Ride On bus, US 29 (Colesville Road) Flash Bus Rapid Transit, Metrobus and Metrorail.

All Montgomery County buses, including Flex, are zero fare for all riders.

What is Ride On Flex Zone 918?

• Ride On Flex Zone 918 is an on-demand neighborhood transit service designed to improve access to transit hubs, shopping, schools, jobs, and community destinations. There are no fixed schedules; riders can reserve trips using the Flex mobile app or the call center at 240-301-3842 to reserve a pick up time and location. The Ride On Flex app is available for free download in the Apple and Google stores and tracks the vehicle live providing time estimates.
  
  
• Ride On Flex Zone 918 also restores transit access for most neighborhoods previously served by Metrobus Z2, offering a flexible and accessible option for local travel.
  
  
• The service connects to the US 29 (Colesville Road) Flash BRT at the White Oak Transit Center, which serves the Silver Spring Transit Center and Metro Station.

Riders starting trips in the areas between Norwood Road, Sandy Spring Road (Route 108), and New Hampshire Avenue will be directed to a nearby intersection for pickup and dropped off at the closest intersection to their destination. Disabled riders will be picked up at their location and delivered in front of their destination.

Riders starting trips from the Cloverly Shopping Center to the White Oak Transit Center, in either direction, will only be picked up or dropped off at the designated bus stops, unless disabled. Flex vehicles do not stop automatically like traditional buses and will only stop at "designated" bus stops along New Hampshire Avenue if a rider has reserved a trip to or from that specific bus stop.

Flex 918 service hours will be Monday through Friday from:

• 6 a.m. - 10 a.m.
  
• 2:30 p.m. - 7:30 p.m.

More information about the Flex service model is available at montgomerycountymd.gov/dot-transit/flex. 

Ride On Flex Zone 918 Sandy Spring to White Oak reflects Montgomery County’s commitment to safe, equitable and innovative transportation options.

New Flex Zone 918 - Sandy Spring to White Oak Map

For the most up-to-date bus service information, riders should follow @RideOnMCT on X, Bluesky, Facebook, Instagram, Threads and YouTube. In addition, information is available at rideonbus.com, by subscribing to receive email alerts or by texting MONTGOMERY RIDEON to 62463 to receive text alerts. Message and Data rates may apply. Message frequency varies. Reply HELP for help or contact [email protected], reply STOP to cancel. Visit Montgomery County's Wireless Terms and Conditions and Privacy Policy for more information.      

For information on MCDOT programs and services visit montgomerycountymd.gov/mcdot, follow @MCDOTNow on X, Bluesky, Facebook, Instagram and subscribe to MCDOT’s “Go Montgomery!” newsletter.  

#   #   #

Tweets by @MCDOTNow

All MCDOT News Releases