Dockless Bikeshare Ambassadors to Help Educate Users and Evaluate Program

For Immediate Release: Thursday, May 24, 2018

Beginning in the next couple weeks, dockless bikeshare ambassadors in specially-marked, aqua tee shirts will be in Silver Spring and Takoma Park to help answer questions about using or parking the bikes. They’ll also be conducting brief surveys to learn how people feel about the dockless program and users’ experience with the bikes.

Ambassadors will circulate throughout the pilot area a few days a week as well as attend special events in the area. Feedback received by the Ambassadors will be an important component in evaluating the dockless bikeshare demonstration program. Four companies, LimeBike, Mobike, Ofo and Spin, currently offer dockless bikes in the pilot project area. Release ID: 18-114
Media Contact: Esther Bowring 240-777-7170