For Immediate Release: Friday, June 5, 2020
MCDOT’s Ride On bus system is interested in obtaining feedback on its passengers’ experiences during the COVID-19 pandemic and is encouraging customers to take a brief survey in
English or
En Espanol.
The survey was created to determine how often riders are making essential trips and whether they expect to increase bus use as Montgomery County moves into COVID-19 Phase I reopening. The survey will also help guide Ride On decisions as it ramps up service levels.
The survey asks how safety protocols impacted the passenger experience, riders’ understanding of the need for these protocols and whether users support the
measures. These protocols include closing off the front of the buses to protect operators, boarding through the rear door, mandatory use of face coverings, bypassing waiting passengers if buses have reached their limit for safe social distancing, and other actions.
Follow Ride On at
@RideOnMCT on Twitter,
@RideOnMCT on Facebook,
YouTube,
Instagram, visit
www.rideonbus.com,
subscribe to receive email alerts or text MONTGOMERY RIDEON to 468311.
Release ID: 20-112
Media Contact: Hannah Henn 240-777-8389