News Releases

Text-To-911 Now Available In Maryland

For Immediate Release: Thursday, August 20, 2020

If you’re experiencing an emergency and are unable to place a voice call, you can send a text to 911. Follow these steps to request emergency services:

1. Enter 911 in the “To” line.
2. Enter a brief message that includes the location of the emergency and type of service needed – police, fire, or ambulance.
3. Hit send.
4. Respond to questions from the responding 911 specialist and follow the instructions he or she provides.

Tips for using text-to-911:

• If text-to-911 is not available in your area, or if it is temporarily unavailable, you should receive a message from your carrier letting you know to place a phone or relay call.
• Pictures and/or videos cannot be received by 911 via text
• If you include another contact on your text it may not be received by 911
• English is the preferred language for text, however, some limited translation services may be available
• Text in short, simple messages; Do not use abbreviations or slang
• Do not text and drive

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Release ID: 20-303
Media Contact: Rick Goodale 
Categories: public-statement