How to view the reports? To view the report by a particular agency, please select the agency in the first box and then click on Search. To view the report by a particular category, please the category in the second box and click on Search. To view a particular agency with a particular category, select both boxes and click on Search. To view all, do not make any selection and just click on Search. To view case status, click on the case Title. To sort the cases by order of Case Open, Staff, Dept, Category or Status, click on the appropriate header.