For Immediate Release: Wednesday, March 18, 2020
Montgomery County’s Department of Transportation’s (MCDOT) Ride On bus service will be reduced and Ride On extRa bus service will be temporarily suspended beginning Thursday, March 19, due to the COVID-19 emergency. Plans to change weekday service are currently available. Plans for reduced Saturday-Sunday service are still being finalized.
Beginning on March 19, the Ride On bus system will operate on a Special Service plan. The plan was newly created in response to COVID-19 conditions. Overall, service will be reduced by about half from a regular weekday schedule. MCDOT will make adjustments to service frequency based on individual route demand, availability of staff and equipment and efforts required to maintain appropriate social distancing on buses.
The details MCDOT is currently releasing apply to weekdays only. MCDOT is developing a Saturday and Sunday plan that may differ from Special Service weekdays. A summary description of the Special Service plan by route can be viewed at www.montgomerycountymd.gov/DOT-Transit/special-plan.html
During the emergency, all Ride On services will be temporarily free to all passengers.
Because of the reduced service, MCDOT asks residents to limit travel on buses when possible to enable priority for people with essential travel needs. It also advises those who need to use buses during the emergency to allow for extra travel time if you must.
Important aspects of the Weekday Special Service plan include:
During the emergency, MCDOT has implemented a procedural change for riders. Passengers are now required to board at the rear door of the bus. Passengers can board through the front doors if a ramp is needed to accommodate a disability or stroller.
Bus interiors will continue to be cleaned by the County’s Department of General Services on a nightly basis with hospital grade disinfectant. Bus filter and ventilation systems are also treated each night with a disinfectant.
For the most up-to-date service information, riders should follow @RideOnMCT on Twitter, visit Ride On MCT on Facebook, go to RideOnBus.com or subscribe to MCDOT news releases.
For the latest updates, visit the County’s COVID-19 website and follow Montgomery County on Facebook @MontgomeryCountyInfo and Twitter @MontgomeryCoMD
Release ID: 20-058