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Montgomery County Council Committee Meeting on Nov. 6, 2025

For Immediate Release: Wednesday, November 5, 2025

Committee will review Office of Legislative Oversight report examining County call centers responding to mental health crisis calls

The joint Health and Human Services (HHS) and Public Safety (PS) Committee will meet on Thursday, Nov. 6 at 9:30 a.m. to review Office of Legislative Oversight (OLO) Report 2025-10, Mental Health Crisis Responses in Montgomery County.

The members of the HHS Committee include Chair Gabe Albornoz and Councilmembers Dawn Luedtke and Laurie-Anne Sayles.

The members of the PS Committee include Chair Sidney Katz and Councilmembers Luedtke and Kristin Mink.

Office of Legislative Oversight (OLO) Report 2025-10, Mental Health Crisis Responses in Montgomery County

Review: The joint HHS and PS Committee will review Office of Legislative Oversight (OLO) Report 2025-10, Mental Health Crisis Responses in Montgomery County, which examines similarities and differences in responses and protocols across County call centers that respond to mental health crisis calls. At this meeting, OLO representatives will present a summary of the report to the joint committee and discuss its findings.

The report highlights protocols at the Emergency Call Center (911); 311; the Montgomery County Crisis Center; and 988 and the Montgomery County Crisis Hotline, which are both administered by EveryMind. The report provides details about the established protocols each entity uses when responding to mental health calls, actions taken during a call and how each entity manages times of heavy call volume.

The Committee meeting schedule may change from time to time. View the current Council and Committee agendas, Council staff reports and additional information on items scheduled for Council review on the Council website.

Council and committee meetings are streamed live on the Council’s web page via YouTube and on Facebook Live and can be watched on County Cable Montgomery on Xfinity/RCN 6 HD 996/1056, Fios 30, and on the CCM live stream.

Release ID: 25-373
Media Contact: Sonya Healy 240-777-7926, Benjamin Sky Brandt 240-777-7884